Course Description

Perfect for career-changers, this legal secretarial business administration course will also suit current practitioners needing to formalise their skills, as well as business administrators wishing to expand their knowledge-base. It will introduce you to the legal system and its terminology, and train you in legal administration practices.

Delivered online by Open Colleges in partnership with specialist educator the Melissa Mahoney Legal College, this BSB31015 Certificate III in Business Administration (Legal) course incorporates a simulated work placement for students not currently employed in a legal environment. Start anytime, study without pressure in your own time and combine your studies with paid work, while still receiving guidance from an experienced trainer and access to the interactive online learning portal OpenSpace.

Potential career outcomes

  • Legal Administrator
  • Junior Legal Secretary
  • Legal Receptionist
Course number E1062
Qualification name BSB31015 Certificate III in Business Administration (Legal)
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Demonstrations, Knowledge tests, Portfolio of evidence, Presentations, Written reports
Awarded by
  • Open Colleges (Provider number: 90796)


While there are no formal education entry requirements, Open Colleges requires learners to have:

  • Completed schooling to Year 10 or equivalent, OR
  • Relevant qualification, OR
  • Relevant vocational experience of 12 months minimum

Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.


This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.


Hardware and software requirements:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Printer and associated software
  • Scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Work safely
  • Implement work safety requirements
  • Participate in WHS consultative processes

Module 2

  • Use safe work practices
  • Adjust workspace furniture and equipment to suit ergonomic requirements of the user
  • Ensure work organisation meets organisational and occupational health and safety (OHS) requirements for computer operation
  • Identify and develop keyboarding skills
  • Identify and apply keyboard functions for both alpha and numeric keyboard functions
  • Apply touch typing technique to complete tasks
  • Develop speed and accuracy in accordance with workplace requirements for level of responsibility
  • Check accuracy
  • Proofread document carefully to identify errors
  • Amend document, ensure errors are corrected and complete a final accuracy check

Module 3

  • Establish schedule requirements
  • Identify organisational requirements and protocols for diaries and staff planning tools
  • Identify organisational procedures for different types of appointments
  • Determine personal requirements for diary and schedule items for individual personnel
  • Establish appointment priorities and clarify in discussion with individual personnel
  • Manage schedules
  • Identify recurring appointments and deadlines, and schedule these in accordance with individual and organisational requirements
  • Establish availability of attendees and schedule new appointments in accordance with required timelines and diary commitments
  • Negotiate alternative arrangements and confirm when established appointments are changed
  • Record appointments and manage schedules in accordance with organisational policy and procedures

Module 4

  • Plan document
  • Draft document
  • Review document
  • Write final document
  • Select and prepare resources
  • Design document
  • Produce document
  • Finalise document

Module 5

  • Identify the main roles and responsibilities of key bodies in the legal system
  • Identify key personnel/sections within a legal firm and their functions, to complete routine administrative tasks
  • Produce and despatch legal documentation
  • Organise self or other to apply for certificates
  • Use appropriate legal terminology in written and oral communication with internal and external parties
  • Extend understanding of legal terminology

Module 6

  • Receive and distribute incoming mail
  • Receive and despatch outgoing mail
  • Collate and despatch documents for bulk mailing
  • Organise urgent and same day deliveries

Module 7

  • Organise self or other to copy and collate court/tribunal documents
  • Plan court/tribunal delivery schedule
  • Organise self or other to deliver documents
  • Work within accepted codes of conduct
  • Follow confidentiality procedures
  • Follow security procedures

Module 8

  • Record fee-earner time
  • Enter disbursements incurred

Record file-related critical dates and times

Make and record appointments on behalf of designated person

Assist designated person/s to prepare for critical dates

Follow up outcomes of meetings or other activities

Module 9

  • Prepare to create presentation
  • Create presentation
  • Finalise presentation

Start learning for less. Our payment options could help you make considerable savings on the cost of this course. 

Find out more

Brian Duggan

Brian has over 5 years’ experience as a trainer and 14 years’ experience in legal practice. Essentially a General Practitioner and In-House Counsel, he has expertise in civil litigation, commercial, family law, real property, wills and criminal law. Brian holds a BA, LLB, Graduate Diploma of Legal Practice and Certificate IV Workplace Training & Assessment. He is a current member of the Law Society of New South Wales and a Legal Lecturer and Assessor with the College of Law. 

Ean Joyce

Ean is a practising Solicitor in NSW who also holds a Master of Laws degree in criminal prosecutions from the University of Wollongong and various other post-graduate qualifications in law from the Australian National University. He has been actively involved in vocational training for the past 25 years, as a Teacher, Trainer, Assessor and developer of learning materials.
Ean also currently lectures in law at Western Sydney University and within TAFE (NSW), primarily in his interest areas of criminal law, litigation and legal history. He maintains his currency with the industry through the legal practice that he operates with his wife, also a Solicitor. 

Holly Radford

Holly is an enthusiastic and dedicated professional with over 13 years' experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity, and is passionate about the power of education.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts. She is also currently completing the Diploma of Social Media Marketing.

Suzanne Judge

Suzanne has worked in many fields in local government from finance, records management, property management, procurement, executive assistance and strategic planning. She has been a trainer and assessor in the Business Services Training Package for the last seven years for Open Colleges, St George TAFE and the NSW Department of Education and Training.  Suzanne currently serves on the Training and Advisory Board of Open Colleges and holds a Bachelor of Business from UTS, a Postgraduate Diploma in Local Government from Charles Sturt University and a Certificate IV in Training and Assessment.

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