Pay in full and save 25%, $2,640.00 $1,980.00. Or pay just $26.55/week *

Course Description

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

*joboutlook.gov.au: ‘Prospects: General Clerks’ to 2012-2017

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

*joboutlook.gov.au: ‘Prospects: General Clerks’ to 2012-2017

Potential career outcomes

  • Accounts Payable Clerk
  • Accounts Receivable Clerk
  • Administration Assistant
  • Clerical Worker
  • Information Desk Clerk
  • Office Junior
  • Personal Assistant
  • Receptionist
Course number E1061
Qualification name BSB30415 Certificate III in Business Administration
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case Studies, Portfolio of Evidence, Presentations, Short-Answer Questions, Video, Written Assessments, Written Reports
Fee for service option awarded by
  • Open Colleges (Provider number: 90796)

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30415 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Work Health and Safety (WHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

*joboutlook.gov.au: ‘Prospects: General Clerks’ to 2012-2017

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status. None

Fee For Service Schedule

Module 1: Keyboarding and producing business documents

  • Use safe work practices
  • Adjust workspace furniture and equipment to suit ergonomic requirements of the user
  • Ensure work organisation meets organisational and occupational health and safety (OHS) requirements for computer operation
  • Identify and develop keyboarding skills
  • Identify and apply keyboard functions for both alpha and numeric keyboard functions
  • Apply touch typing technique to complete tasks
  • Develop speed and accuracy in accordance with workplace requirements for level of responsibility
  • Check accuracy
  • Proofread document carefully to identify errors
  • Amend document, ensure errors are corrected and complete a final accuracy check
  • Plan document
  • Draft document
  • Review document
  • Write final document
  • Prepare and produce word-processed documents
  • Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements are addressed
  • Identify document purpose, audience and presentation requirements, and clarify with relevant personnel as required
  • Identify organisational and task requirements for text-based business documents to ensure consistency of style and image
  • Design document structure and layout to suit purpose, audience and information requirements of the task
  • Design document to enhance readability and appearance and to meet organisational and task requirements for style and layout
  • Use style sheets and automatic functions to ensure consistency of design and layout
  • Add tables and other data
  • Insert a standard table into a document, changing cells to meet information requirements
  • Insert and delete columns and rows as necessary
  • Insert images and other data to meet information required specifications
  • Produce text documents
  • Use advanced software functions to enable efficient production of documents
  • Enter or import and edit text and other data to meet required specifications
  • Preview, adjust and print documents in accordance with organisational and task requirements
  • Name and store text documents in accordance with organisational requirements and exit the application without information loss/damage
  • Prepare text documents within designated timelines and organisational requirements for speed and accuracy
  • Use manuals, user documentation and online help to overcome problems with document design and production

Module 2: Customer service

  • Identify customer needs
  • Deliver a service to customers
  • Monitor and report on service delivery

Module 3: Health and safety

  • Work safely
  • Implement work safety requirements
  • Participate in WHS consultative processes

Module 4: Electronic presentations

  • Prepare to create presentation
  • Create presentation
  • Finalise presentation

Module 5: Scheduling

  • Establish schedule requirements
  • Identify organisational requirements and protocols for diaries and staff planning tools
  • Identify organisational procedures for different types of appointments
  • Determine personal requirements for diary and schedule items for individual personnel
  • Establish appointment priorities and clarify in discussion with individual personnel
  • Manage schedules
  • Identify recurring appointments and deadlines, and schedule these in accordance with individual and organisational requirements
  • Establish availability of attendees and schedule new appointments in accordance with required timelines and diary commitments
  • Negotiate alternative arrangements and confirm when established appointments are changed
  • Record appointments and manage schedules in accordance with organisational policy and procedures

Module 6: Organising work priorities

  • Organise and complete own work schedule
  • Monitor own work performance
  • Coordinate personal skill development and learning

Module 7: Maintaining business resources

  • Advise on resource requirements
  • Monitor resource usage and maintenance
  • Acquire resources

Module 8: Process payroll and accounts

  • Record payroll data
  • Prepare payroll
  • Handle payroll enquiries
  • Maintain financial journal systems
  • Check source documents for accuracy and appropriate authorisation
  • Refer errors and discrepancies in source documents for resolution in accordance with organisational policy and procedures
  • Enter transactions into cash and credit journal system in accordance with organisational policy and procedures, and relevant legislation and compliance requirements
  • Total credit journals in accordance with organisational policy and procedures
  • Prepare bank reconciliations
  • Check cash journals against bank statements to identify differences
  • Update cash journals with relevant data from bank statement/s
  • Identify discrepancies and refer to appropriate staff member, organisation or agency
  • Total cash journals in accordance with organisational policy and procedures
  • Prepare regular reconciliation reports within designated timelines
  • Maintain accounts payable and accounts receivable systems
  • Enter transactions into individuals accounts payable and accounts receivable, in accordance with organisational policy and procedures, and accounting requirements
  • Prepare schedules of accounts payable and receivable for reconciliation purposes in accordance with organisational requirements
  • Reconcile schedules accounts payable and accounts receivable with journal data or general ledger in accordance with organisational requirements
  • Process payments for accounts payable
  • Reconcile accounts payable statements with accounting records in accordance with organisational policy and procedures
  • Check payment documentation for accuracy of information and discrepancies and rectify any errors in accordance with organisational requirements
  • Prepare statements for accounts receivable
  • Produce and check accounts receivable statements for accuracy of content in accordance with organisational policy and procedures
  • Rectify discrepancies and statements despatched within designated timelines
  • Follow up outstanding accounts
  • Maintain accounts receivable ledger system in accordance with organisational requirements to reflect current credit situation
  • Conduct aged analysis of accounts receivable to identify outstanding accounts and to determine
  • Collection procedures, in accordance with organisational policy and procedures
  • Report or follow up outstanding accounts in accordance with organisational policy and procedures
  • Monitor and review credit terms in accordance with credit policy and procedures

Module 9: Produce spreadsheets and organise workplace information

  • Select and prepare resources
  • Plan spreadsheet design
  • Create spreadsheet​
  • Produce simple charts
  • Finalise spreadsheets
  • Collect and assess information​
  • Organise information in a format
  • Review information needs 

Education

You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate II level or higher OR
  • 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

English

This course involves reading learner guides and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

Hardware and software requirements:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Printer and associated software
  • Scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Education

You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate II level or higher OR
  • 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

English

This course involves reading learner guides and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

Hardware and software requirements:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Printer and associated software
  • Scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

For full list of requirements, download a FREE Course Guide

Holly Radford

Holly is an enthusiastic and dedicated professional with over 13 years’ experience in business administration, account management, marketing and print. She has also been working within the education and training industry for the last three years, in both a face-to-face and online capacity, and is passionate about the power of education.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

Jeremy Dryden

Jeremy has had an extensive 17 year career in the hospitality and security sectors, during this time Jeremy has held several seniors positions within both industries. He is a qualified chef, CLGCA accredited trainer of RSA and RCG courses and a NSW food authority approved food safety trainer. Within the security sector, Jeremy has worked throughout Australia and held a number of senior positions. Currently, Jeremy is operating his own consultancy business, HSCServices, which specialises in HR, training and development, risk management, security and hospitality consultancy services. Jeremy is also a Justice of the Peace, licensed security consultant, security instructor and Investigator.

Jonathan Lavaro

Jonathan Lavaro is a passionate educator with nearly 16 years of teaching experience in the vocational and university sector. Jonathan currently lectures at the University of Southern Queensland, Sydney Education Centre and was also a visiting lecturer at the Zhejiang University of Science and Technology, China. Besides lecturing, he is also an instructional designer, a course developer and an avid public speaker. Jonathan holds a Masters in Information Technology, a Graduate Diploma in Information Technology, a Post-Graduate Diploma of Business and a Graduate Certificate in Education. He also runs a successful education consultancy business specialising in course resource design and development.

Lee Cuff

Lee has worked in the clerical industry for over 20 years. Specifically, her focus has been on small business management. Lee gained her Bachelor of Vocational Education and Training and focused her skills by training students in the classroom as well as by distance learning. She has teaching experience in all aspects of business and training and assessment. She is currently the CEO of a Registered Training Organisation and specialises in the compliance and management of the RTO. Lee is also a small business owner herself, working at a cafe and catering business.

Lorraine Danos

Lorraine Danos is an experienced bookkeeper who has been working as a trainer with Open Colleges since 2004. She has worked across many industries, including manufacturing, community services, hospitality and property management, and has particular experience with the transfer of records from manual to computerised systems. Lorraine has also written a bookkeeping course which was certified by the NSW Vocational Education & Training Accreditation Board (VETAB), recently replaced by the Australian Skills Quality Authority.

Suzanne Judge

Suzanne has worked in many fields in local government from finance, records management, property management, procurement, executive assistance and strategic planning. She has been a trainer and assessor in the Business Services Training Package for the last seven years for Open Colleges, St George TAFE and the NSW Department of Education and Training.  Suzanne currently serves on the Training and Advisory Board of Open Colleges and holds a Bachelor of Business from UTS, a Postgraduate Diploma in Local Government from Charles Sturt University and a Certificate IV in Training and Assessment.

Start learning for less. Our payment options could help you make considerable savings on the cost of this course. 

 

Find out more

We know that the cost of a course is a huge consideration when enrolling in online study. However, our first priority is making sure that you find the right course for you. We can help you do this by discussing your current situation, qualifications and what you want to get out of studying online. After you’ve considered all these factors, we’ll break down the costs of the course, take you through the payment options that are available and any discounts or promotions you may be able to take advantage of. We offer a range of convenient payment options, including VET FEE HELP when you enrol in some courses.

Don’t let cost be the deciding factor, with Open Colleges, you can study your perfect course without breaking the bank.

Enrol Now

Enrol Online via EduPay - the Trusted and Secure enrolment gateway preferred by thousands of students

Enrol now

Fortnightly and monthly payment plans are also available when you pay online.

Click Enrol Now and choose a payment plan or call a Course and Careers Advisor on 1300 306 595 for more details. Prices shown are for the online study option only. A surcharge applies for the print study option (if applicable to this course).

* To be eligible, students wishing to apply for the payment plan must meet selected approval criteria.