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BSB30412 Certificate III in Business Administration

Nationally Recognised Training

The role of business administrator has historically been one of the most in-demand roles across all corporate and non-corporate industries. This profession shows no signs of slowing down. The Australian government’s Job Outlook website states that over the next five years, the number of job openings for this profession is expected to be greater than 50,000*.

Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

The BSB30412 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Occupational Health and Safety (OHS) issues, amongst many other useful subject modules.

An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

Potential career outcomes:

  • Accounts Receivable Clerk
  • Accounts Payable Clerk
  • Clerk
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administrator

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

*joboutlook.gov.au: ‘Prospects: General Clerks’ to 2012-2017

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  • Course number
    E0155
    Course duration
    Max 12 months
    Qualification Level
    Certificate III
    Delivery mode
    Online
    Nationally recognised
    Yes
    Assessments
    Case Studies, Portfolio of Evidence, Presentations, Short-Answer Questions, Written Assessments, Written Reports
    National Code
    BSB30412
    Awarded By
    Open Colleges
    • Study Period 1: Keyboarding and producing business documents
      • BSBITU307A Develop keyboarding speed and accuracy
        • Use safe work practices
        • Identify and develop keyboard skills
        • Check accuracy
      • BSBWRT301A Write simple documents
        • Plan document
        • Draft document
        • Review document
        • Write final document
      • BSBITU303A Design and produce text documents
        • Prepare to produce word processed documents
        • Design word processed documents
        • Add tables and other data
        • Produce text documents
    • Study Period 2: Process Payroll and accounts
      • BSBFIA302A Process payroll
        • Record payroll data
        • Prepare payroll
        • Handle payroll enquiries
      • BSBFIA303A Process accounts payable and receivable
        • Maintain financial journal systems
        • Prepare bank reconciliations
        • Maintain accounts payable and accounts receivable systems
        • Process payments for accounts payable
        • Prepare statements for accounts receivable
        • Follow up outstanding accounts
    • Study Period 3: Health and safety
      • BSBWHS201A Contribute to health and safety of self and others
        • Work safely
        • Implement work safety requirements
        • Participate in WHS consultative processes

       

    • Study period 4: Produce spreadsheets and organising workplace information
      • BSBITU304A Produce spreadsheets
        • Select and prepare resources
        • Plan spreadsheet design
        • Create spreadsheet
        • Produce simple charts
        • Finalise spreadsheets
      • BSBINM301A Organise workplace information
        • Collect and assess information
        • Organise information
        • Review information needs
    • Study period 5: Scheduling
      • BSBADM307B Organise schedules

        • Establish schedule requirements
        • Manage schedules
    • Study Period 6: Organise work priorities
      • BSBWOR301B Organise personal work priorities and development

        • Organise and complete own work schedule
        • Monitor own work performance
        • Coordinate personal skill development and learning
    • Study Period 7: Maintaining business resources
      • BSBADM311A Maintain business resources
        • Advise on resource requirements
        • Monitor resource usage and maintenance
        • Acquire resources
    • Study Period 8: Electronic presentations
      • BSBITU302B Create electronic presentations
        • Prepare to create presentation
        • Create presentation
        • Finalise presentation
    • Study Period 9: Customer service
      • BSBCUS301B Deliver and monitor a service to customers
        • Identify customer needs
        • Deliver a service to customers
        • Deliver a service to customers
  • Entry requirements

    Minimum education

    While there are no formal education entry requirements, Open Colleges suggests you should have Year 10 and a minimum of one year of vocational experience, OR A nationally recognised qualification at the Certificate II level or higher, OR At least two years of relevant vocational experience

    Minimum age

    Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian.

    Audio-Visual Requirements

    Learners will need access to a digital video recording device and/or a digital camera to save and upload video/photograph files to OpenSpace. Many mobile phone and smart phones include this technology.

    Computer requirements

    Learners will need access to a computer and the internet and have basic computing skills. Minimum computer specifications are:

    All users:

    • Microsoft Office 2010 or equivalent
    • Broadband Internet Connection
    • 2GB of Ram
    • CD-ROM or DVD drive
    • Adobe Reader XI or equivalent
    • You will also need access to a phone, printer, photocopier and scanner
    • Adobe Flash Player 10 or higher
     

    Specific requirements for Windows users:

    • Microsoft Windows XP or higher (Windows 7 or higher is recommended)
    • 1 gigahertz (GHz) or faster processor (2GHz or faster recommended)
     

    Specific requirements for Mac OS users:

    • Mac OS X v 10.5 or higher (Mac OS X v 10.6 or higher is recommended)
    • 1 gigahertz (GHz) or faster Intel processor (2GHz or faster recommended)
     

    Audio-visual requirements

    You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as free downloads from the internet.

    You will also need access to a digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phones and smartphones include this technology.

    English language requirements

    This course requires you to read comprehensive learner workbooks, undertake a range of written assessments and engage in online discussion forums. Furthermore, the delivery mode relies on the extensive use of written communication.

    As such, entry to the course requires English proficiency to year 10 level, OR A NRT or Trade qualification at the Certificate II level or higher, OR Two years industry experience in a role that requires the use of written documentation and communication. Examples of appropriate evidence are listed below:

    Evidence

    Example

    IELTS Overall score of 5.5
    TOEFL 530 (paper), 197 (computer) or 71 (internet)
    24 months in English-speaking employment Testimonial, statutory declaration

    Study Materials

    Once you are enrolled in this course, you will receive access to the first Study Period, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Study Period. Study Periods 1, 2, 3 and 4 have been released and are available. The subsequent Study Periods for this course will be available for release on the following dates:

    • Study Period 5: June 2014
    • Study Periods 6 and 7: July 2014
    • Study Periods 8 and 9: August 2014
  • Successful completion of the Certificate III in Business Administration BSB30412 leads to partial completion of the Certificate III in Business BSB30107. Please contact us for further information.

    • Daniel Irvine

    • Jeremy Dryden

      Jeremy Dryden

      Jeremy has had an extensive 17 year career in the hospitality and security sectors, during this time Jeremy has held several seniors positions within both industries. He is a qualified chef, CLGCA accredited trainer of RSA and RCG courses and a NSW food authority approved food safety trainer. Within the security sector, Jeremy has worked throughout Australia and held a number of senior positions.

      Currently, Jeremy is operating his own consultancy business, HSCServices, which specialises in HR, training and development, risk management, security and hospitality consultancy services. Jeremy is also a Justice of the Peace, licensed security consultant, security instructor and Investigator.

    • Jonathan Lavaro

      Jonathan Lavaro Jonathan Lavaro is a passionate educator with nearly 16 years of teaching experience in the vocational and university sector. Jonathan currently lectures at the University of Southern Queensland, Sydney Education Centre and was also a visiting lecturer at the Zhejiang University of Science and Technology, China. Besides lecturing, he is also an instructional designer, a course developer and an avid public speaker. Jonathan holds a Masters in Information Technology, a Graduate Diploma in Information Technology, a Post-Graduate Diploma of Business and a Graduate Certificate in Education. He also runs a successful education consultancy business specialising in course resource design and development.
    • Lee Cuff

      Lee Cuff Lee has worked in the clerical industry for over 20 years. Specifically, his focus has been on small business management. Lee gained her Bachelor of Vocational Education and Training and focused her skills by training students in the classroom as well as by distance learning. She has teaching experience in all aspects of business and training and assessment. She is the currently the CEO of a Registered Training Organisation and specialises in the compliance and management of the RTO. Lee is also a small business owner herself, working at a cafe and catering business.
    • Lorraine Danos

      Lorraine Danos

      Lorraine Danos is an experienced bookkeeper who has been working as a trainer with Open Colleges since 2004.

      She has worked across many industries, including manufacturing, community services, hospitality and property management, and has particular experience with the transfer of records from manual to computerised systems.

      Lorraine has also written a bookkeeping course which was certified by the NSW Vocational Education & Training Accreditation Board (VETAB), recently replaced by the Australian Skills Quality Authority.

    • Masoud Tymouri

      Masoud Tymouri

      Masoud Tymouri, our business, human resources, management and occupational health and safety trainer, is highly experienced in training and assessing both local and international students.

      The expertise that Masoud has developed during 18-plus years of practical experience is supported by a lengthy list of qualifications. He has successfully completed a Master's of Leadership & Management in Education, Postgraduate Certificate in Educational Studies, Bachelor's of Business, Advanced Diploma of Management, Advanced Diploma of Management (Human Resources), Diploma of Occupational Health & Safety and Certificate IV in Workplace Training & Assessment.

      Masoud brings all his knowledge and experience to his training role at Open Colleges, and provides every support to his students throughout their learning experience.

    • Suzanne Judge

      Suzanne Judge Suzanne has worked in many fields in local government from finance, records management, property management, procurement, executive assistance and strategic planning. She has been a trainer and assessor in the Business Services Training Package for the last seven years for Open Colleges, St George TAFE and the NSW Department of Education and Training.  Suzanne currently serves on the Training and Advisory Board of Open Colleges and holds a Bachelor of Business from UTS, a Postgraduate Diploma in Local Government from Charles Sturt University and a Certificate IV in Training and Assessment.

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Course: Certificate III in Business Administration
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Certificate III in Business Administration

BSB30412 Certificate III in Business Administration

Perfect for people looking to enter or re-enter the workforce, this accredited certificate is designed to give you in-demand business administration skills for the current marketplace.
  • Duration: Max 12 months
  • How you learn: Online
  • Qualification Level: Certificate III
  • Assessments: Case Studies, Portfolio of Evidence, Presentations, Short-Answer Questions, Written Assessments, Written Reports
  • Course Description

    The role of business administrator has historically been one of the most in-demand roles across all corporate and non-corporate industries. This profession shows no signs of slowing down. The Australian government’s Job Outlook website states that over the next five years, the number of job openings for this profession is expected to be greater than 50,000*.

    Studying business administration is about getting solid skills in a wide range of areas. This course is perfect for those who want to gain employment in an office or business. This comprehensive and detailed course would also be useful for people whose current job involves business administration who feel that they need some formal training and advice in key process areas.

    The BSB30412 Certificate III in Business Administration teaches you office skills such as handling payroll, keyboard and computer functions, organising schedules, creating presentations, spreadsheets, and so much more. This course will give you more confidence in a wide area of business applications, particularly if it has been some time since you worked in a similar role.

    Potential business employers like to see that you have an analytical mind and attention to detail; this course allows you to practice those skills and gives you the practical ability to use many office programs currently in commercial use. The course also teaches you how to proofread documents and deal with Occupational Health and Safety (OHS) issues, amongst many other useful subject modules.

    An online course is a great way to get ahead in the business world and to start on an interesting and potentially lucrative career path.

    Potential career outcomes:

    • Accounts Receivable Clerk
    • Accounts Payable Clerk
    • Clerk
    • Data Entry Operator
    • Junior Personal Assistant
    • Receptionist
    • Office Administrator
       

    *joboutlook.gov.au: ‘Prospects: General Clerks’ to 2012-2017

  • Requirements

    Entry requirements

    Minimum education

    While there are no formal education entry requirements, Open Colleges suggests you should have Year 10 and a minimum of one year of vocational experience, OR A nationally recognised qualification at the Certificate II level or higher, OR At least two years of relevant vocational experience

    Minimum age

    Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian.

    Audio-Visual Requirements

    Learners will need access to a digital video recording device and/or a digital camera to save and upload video/photograph files to OpenSpace. Many mobile phone and smart phones include this technology.

    Computer requirements

    Learners will need access to a computer and the internet and have basic computing skills. Minimum computer specifications are:

    All users:

    • Microsoft Office 2010 or equivalent
    • Broadband Internet Connection
    • 2GB of Ram
    • CD-ROM or DVD drive
    • Adobe Reader XI or equivalent
    • You will also need access to a phone, printer, photocopier and scanner
    • Adobe Flash Player 10 or higher
     

    Specific requirements for Windows users:

    • Microsoft Windows XP or higher (Windows 7 or higher is recommended)
    • 1 gigahertz (GHz) or faster processor (2GHz or faster recommended)
     

    Specific requirements for Mac OS users:

    • Mac OS X v 10.5 or higher (Mac OS X v 10.6 or higher is recommended)
    • 1 gigahertz (GHz) or faster Intel processor (2GHz or faster recommended)
     

    Audio-visual requirements

    You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as free downloads from the internet.

    You will also need access to a digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phones and smartphones include this technology.

    English language requirements

    This course requires you to read comprehensive learner workbooks, undertake a range of written assessments and engage in online discussion forums. Furthermore, the delivery mode relies on the extensive use of written communication.

    As such, entry to the course requires English proficiency to year 10 level, OR A NRT or Trade qualification at the Certificate II level or higher, OR Two years industry experience in a role that requires the use of written documentation and communication. Examples of appropriate evidence are listed below:

    Evidence

    Example

    IELTS Overall score of 5.5
    TOEFL 530 (paper), 197 (computer) or 71 (internet)
    24 months in English-speaking employment Testimonial, statutory declaration

    Study Materials

    Once you are enrolled in this course, you will receive access to the first Study Period, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Study Period. Study Periods 1, 2, 3 and 4 have been released and are available. The subsequent Study Periods for this course will be available for release on the following dates:

    • Study Period 5: June 2014
    • Study Periods 6 and 7: July 2014
    • Study Periods 8 and 9: August 2014
  • Subjects

    • Study Period 1: Keyboarding and producing business documents
    • Study Period 2: Process Payroll and accounts
    • Study Period 3: Health and safety
    • Study period 4: Produce spreadsheets and organising workplace information
    • Study period 5: Scheduling
    • Study Period 6: Organise work priorities
    • Study Period 7: Maintaining business resources
    • Study Period 8: Electronic presentations
    • Study Period 9: Customer service