Course Description

This unique pathway contains two nationally recognised qualifications in animal care:

  • ACM20110 Certificate II in Animal Studies (Awarded by North Coast TAFE)
  • ACM30410 Certificate III in Companion Animal Services (Awarded by Open Colleges)

The Animal Care industry can be competitive and potential employers look favourably on those with certified skills. The Companion Animal Services Pathway from Open Colleges is a way for you to stand out from the pack; you will graduate with two nationally recognised courses that will give you real training and experience in working professionally with animals.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

Potential career outcomes

  • Animal Care Attendant
  • Pet Exerciser
  • Pet Shop Employee
Course number E1185
Qualification name
  • ACM20110 Certificate II in Animal Studies
  • ACM30410 Certificate III in Companion Animal Services
Course duration Maximum 36 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Matching answers , Multiple choice questions, Reports, Short-answer questions, Workplace assessments
Awarded by
  • TAFE NSW North Region (Provider number: 90010)
  • Open Colleges (Provider number: 90796)

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

English

This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher.
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Compressing image files
  • Recording, compressing and uploading videos.

Physical requirements

Ability to lift approximately 15 kgs.

Video assessments

As part of the assessment for some units, you will be required to produce a video of yourself performing certain tasks. Some of these videos may involve another person.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

 

 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Note: Courses offered by Open Colleges on behalf of TAFE NSW North Region may include Units of Competency that are graded by TAFE NSW.

Introduction to the animal care industry

ACM20110 Certificate II in Animal Studies

  • Plan and prepare to work safely
  • Conduct work safely
  • Participate in OHS consultative activities
  • Follow emergency response procedures
  • Follow routine spoken messages
  • Perform workplace duties following routine written notices
  • Obtain and provide information in response to workplace requirements
  • Complete relevant work-related documents
  • Participate in workplace meetings and discussions
  • Plan and prepare to work safely
  • Conduct work safely
  • Participate in OHS consultative activities
  • Follow emergency response procedures
  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards

Care for animals

ACM20110 Certificate II in Animal Studies

  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process
  • Confirm workplace animal care routine schedules
  • Check animals
  • Maintain a clean workplace
  • Complete hygiene practices for animals
  • Complete post-hygiene care of animals
  • Identify commonly available dogs
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain dogs
  • Assist with health care needs
  • Feed dogs
  • Maintain records
  • Assist in capture of animals
  • Assist in assessment of animals
  • Assist in treatment of animals

Client and customer support

ACM20110 Certificate II in Animal Studies

  • Assess the situation
  • Assist in assessment of animals
  • Complete reception services
  • Maintain office records
  • Provide basic animal care assistance
  • Maintain records
  • Identify information requirements
  • Provide information
  • Read and interpret product labels
  • Gather information on products and services
  • Profile nominated animal physiological features relevant to health and application of treatments
  • Take an animal history

Animal handling, welfare and enrichment

ACM30410 Certificate III in Companion Animal Services

  • Follow animal health management practices
  • Monitor and maintain the physical wellbeing of animals
  • Identify and report signs of ill health or injury in animals
  • Administer and record animal treatments
  • Plan the capture and restraint of companion animals
  • Capture animals
  • Prepare animals for movement

Keeping safe

ACM30410 Certificate III in Companion Animal Services

  • Follow infection control guidelines
  • Identify and respond to infection risks
  • Maintain personal protection
  • Limit contamination
  • Contribute to incursion readiness processes
  • Plan and conduct work safely
  • Support others in working safely
  • Contribute to OHS participative processes
  • Contribute to hazard identification, OHS risk assessment and risk control activities
  • Participate in the control of OHS emergency situations

Being professional

ACM30410 Certificate III in Companion Animal Services

  • Organise and complete daily work activities
  • Work ethically with companion animals
  • Communicate effectively with clients
  • Maintain companion animal records

Caring for domestic cats

ACM30410 Certificate III in Companion Animal Services

  • Identify common domestic cat breeds
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain cats
  • Assist with health care needs
  • Feed cats
  • Maintain records

Identify and respond to animal behaviour

ACM30410 Certificate III in Companion Animal Services

  • Recognise and identify animal
  • Identify animal behaviour
  • Assess and respond to animal behaviour

Provide advice on animal selection and care

ACM30410 Certificate III in Companion Animal Services

  • Provide information and advice on companion animal selection
  • Advise on housing and environmental requirements
  • Advise on health and nutritional requirements
  • Advise on additional products and services
  • Complete transactions

 

 

What are my payment options?

Pay in full

If you pay your course fees up-front in full, you’ll benefit from a discount. When you pay in full, we don’t have to spend extra money on administration for tasks such as payment plan processing. Instead, we get to pass this saving onto you in the form of a discount.

ZipMoney Payment Plan

If you need a little more flexibility in your finances, and want to pay off your course fees over a longer period of time, you can switch to a zipMoney payment plan. Essentially, zipMoney pays your course fees for you, and you pay this loan back over 24, 36 or 48 months. As long as you are eligible, you can switch to a zipMoney plan at any time.

Payment Plan

Pay for you course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.


Find out more

The course contains a minimum of 125 hours of work placement

You will be required to undertake a minimum of 80 hours in the workplace for the Certificate II in Animal Studies and a minimum of 45 hours in the workplace for the Certificate III in Companion Animal Services in an animal care environment.

Examples of suitable workplaces would include veterinary practices, animal welfare organisations, pet shops, kennels and catteries. The workplace must provide the student with access to animals and equipment required for the delivery of the core units and also the elective units chosen by the student.

Open Colleges offers this qualification in association with TAFE NSW North Region (Provider number: 90010). The testamur will be issued by TAFE NSW North Region.

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Weekly and fortnightly payment plans are also available when you pay online.

Click Enrol Now and choose a payment plan or call an Education Advisor on 1300 161 345 for more details.