Course: Certificate IV in Youth Work CHC41808

This module covers working with and for young people within an ethical, social, political and economic context. Knowledge and skills are developed by the workers to work within a legal and ethical framework that supports duty of care requirements. Topics include:

• Responsibilities and obligations of the work role
• Duty of care responsibilities
• Client confidentiality
• Organisational policies and procedures
• Ethics and protection of client rights
• Youth culture.

This module is focused on the worker’s ability to identify occupational health and safety hazards, and assess risk, as well as follow instructions and procedures in the workplace with minimal supervision. As an outcome the worker will also be capable of participating and contributing to OHS management issues. Topics include:

• Hazard identification and risk assessment
• Employee and employer responsibilities
• Reporting hazards identified using documented organisational processes
• Application of safe work practices.

This module describes the knowledge and skills required to apply specific workplace communications techniques to build and maintain relationships with clients and colleagues based on respect and trust. Topics include:

• Communication strategies
• Communication barriers
• Facilitate discussions
• Cultural diversity
• Communicating with a diversity of young people.

This module describes the knowledge and skills required to work within a community development framework. It looks at the skills and knowledge required to liaise and facilitate linkages between all community services, including specialist and generalist services in the community, to ensure support of people in need. Topics include:

• Work with groups to achieve community development outcomes
• Work effectively with diversity
• Facilitate links with other services.

This module explores the knowledge and skills required to assess a range of client issues and refer appropriately. It also explores the skills required by the workers to provide clients with support and assistance to self-manage aspects of their life. Topics include:

• Identify range of issues impacting on client
• Assess the level of risk to young person
• Provide support and support networks
• Work with young people to identify needs, rights, strengths, hopes and opportunities.

This module describes the knowledge and skills required to maintain safety through effective response to potential or actual critical situations. Topics include:

• Minimise the impacts of critical incidents
• Prevent escalation of violent behaviour
• Secure the safety of clients.

This module covers the skills and knowledge required to meet the specific needs of a broad range of clients within a defined framework and using a case management approach. The following areas are addressed:

• Provide guidance and role models to young people and their families
• Develop client rapport
• Client assessment
• Facilitate goal setting and action planning
• Evaluation of client issues and service delivery
• Identification of intervention strategies
• Case management plans (design, development, implementation and review).

This module describes the knowledge and skills required by all workers who may be working primarily with clients with alcohol and other drugs (AOD) issues and provides a basic introduction to values, services and approaches applied to work in this sector. It also looks at providing sensitive and effective intervention where self-harm or suicide may be identified. Topics include:

• Work within the context of the AOD sector
• Develop knowledge of the AOD sector
• Demonstrate commitment to the central philosophies of the AOD sector
• Identify and assess persons current suicide risk
• Provide intervention support.

This module describes the knowledge and skills required in the context which mental health work occurs. It also looks at providing sensitive and effective intervention where self-harm or suicide may be identified. Topics include:

• Work within the context of mental health
• Develop knowledge of the mental health sector
• Identify and assess a person's current suicide risk
• Provide intervention support.