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Course: Certificate IV in Mediation CHC42308 (in partnership with Integrated Care & Management Training)

The shift from litigation to conciliation in areas of the legal system, and the increasing reliance on mediation in our workplaces and communities, makes this the perfect time to pursue a career in the field.

Providing a pathway to meaningful and rewarding work in mediation – as well as the potential for professional membership – this nationally recognised, self-paced qualification will give you the skills required to build relationships and facilitate interaction between parties in dispute with regard for ethics and the law. It includes the latest customised course content and guidance from an expert in conciliation and dispute-resolution for companies, trade unions and government departments.

Offered in association with specialist partner Integrated Care & Management Training (ICMT), it makes an excellent choice for career-changers wishing to work in the community or private practice, or for professionals seeking to improve their performance or promotion prospects.

Potential jobs:
  • Mediation worker
  • Mediator
  • Mediation case worker

Partnership with ICMT

Open Colleges (formerly Cengage Education), Australia’s leading distance education provider, has partnered with Integrated Care & Management Training (ICMT) to promote and provide access to the Certificate IV in Mediation CHC42308, which is delivered through distance education.

ICMT (National Provider Code 90197) is a leading provider of education and training in the Health and Community Services sectors. ICMT is distinguished by its up-to-date courses, designed in partnership with industry, and its outstanding student and graduate outcomes.

This is a popular course so we recommend that you enrol as soon as possible to secure your place.
Course Number E0092
Course Fees From $52.71 per week View our payment options
Delivery mode: Print or online
Course duration: Max 18 months
Assessments: Written, workplace and other tasks
Qualification: Certificate IV
Nationally Recognised Yes
Government Funding Yes
Career One jobs for:
Psychology & Counselling 67
Community & Social Services 363

ID

Subject

Subject Lists toggleexpand all
CHCCOM403A
  • Use targeted communication skills to build relationships
    • Communicate effectively with clients and staff
    • Contribute to the implementation of effective communication strategies
    • Use specific communication techniques to maintain constructive interaction
    • Facilitate discussions
    • Identify communication strategies to build relationships with clients who are involuntary or present communication challenges
CHCLD514A
CHCMED411A
CHCMED413A
CHCMED412A
CHCMED414A
  • Facilitate mediation processes
    • Maintain a favourable climate for mediation
    • Adapt the process to match parties' needs within the agencies framework
    • Facilitate interaction between parties
CHCMED415A
CHCMED416B
CHCMED417B
CHCORG405C
  • Maintain an effective work environment
HLTHIR403B
HLTOHS300A
  • Contribute to OHS processes
CHCCS400A
  • Work within a relevant legal and ethical framework
CHCDFV301A
CHCCS422A
  • Respond holistically to client issues and refer appropriately
    • Establish interpersonal relationship with client
    • Identify the range of issues impacting on the client and assess client needs
    • Analyse and assess information to determine appropriate course of action to be followed
    • Refer client to other services to provide coordinated support
    • Review effectiveness of services provided to meet client needs

Entry requirements

Minimum education

  • School Certificate or equivalent OR
  • relevant qualification OR
  • relevant vocational experience AND
  • Relevant life experience.

Minimum age

Minimum age of 18 years.

Computer requirements

Students will need access to a computer and the internet. For students who do not have access to either a computer or the internet please contact a course and careers adviser to discuss alternative methods of communication.

Minimum specifications for the computer are:

  • Microsoft Office 2003 or equivalent and
  • Microsoft Windows 2000 or Mac OS X and
  • CD-ROM drive.

Students will also need access to a printer and the following applications:

  • Adobe Acrobat Reader and
  • Macromedia Flash player.

English language requirements

If English is your second language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:

Evidence

Example
IELTS Overall score of 5.5
TOEFL 530 (paper), 197 (computer) or 71 (internet)
12 months in English-speaking employment Testimonial, statutory declaration

Open Colleges will endeavour to provide additional assistance to students who experience difficulties with language, literacy and numeracy.

Workplace requirements

Students will be required to undertake 120 hours of work placement in an appropriate organisation. Students will be required to demonstrate their skills in the workplace according to the units of competency they are studying.

Additional requirements

National Criminal Record Check: Prior to commencing work placement, students willl be required to undertake a Criminal Record Check (CRC) to obtain a National Police Certificate.

Commission for Children and Young People Student Declaration: Before commencing work placement, students will be required to sign a CCYP Student Declaration form, which they must provide to the state public health facility. This form declares that the student is not prohbited from working with children and young people.

Equipment: Students will need access to a digital video camera and related software to record some of the assessment tasks.

Students who successfully complete the Certificate IV in Mediation CHC42308 may be eligible for credit towards the Diploma of Counselling CHC51708.

John Loty

John Loty

A qualified, experienced mediator, John Loty has an extensive background in industrial relations, workplace conciliation, dispute resolution and mediation, and is a subject matter expert for Open Colleges in these areas.

For a number of years, John practised as a barrister, acting for employers, trade unions and government in industrial relations matters, and has experience as a court-appointed arbitrator. After leaving the legal field, John became interested in adult education and training, and managed and delivered training for an RTO (Registered Training Organisation) that he founded. He even developed and delivered a negotiating course, entitled Winning Negotiating Techniques.

Over the past seven years, John has been integrating a strengths-based approach into the resolution of workplace issues and productivity improvement. He is enthusiastic about the complex skills of mediation, which he believes are valuable for anyone whose work involves interaction with others. www.appreciativeinquiry.net.au

Leonie Schilling

Leonie Schilling

A qualified counsellor, trainer, mediator and early childhood educator, Leonie Schilling brings both academic rigour and her hands-on experiential background in youth work training to her role with Open Colleges.

She has worked with young people in both the public and private education sector for some 10 years, while also counselling and delivering the Youth Pathways Program. Leonie worked for many years in behaviours support units and special education centres, and has committed a large portion of her career to facilitating learning for young people facing various challenges.

A published author, Leonie has written a weekly column in Moreton Bay's The Messenger magazine for the past six years. She runs a successful private practice providing personal counselling, life coaching, couples and family therapy, workplace dispute resolution, employment/career counselling, and grief and loss counselling. Leonie also trains Centrelink clients in job-hunting techniques and runs workshops on healthy work life balance, self esteem and handling workplace confrontation.

Prior to working in a therapeutic capacity, Leonie spent eight years as a qualified group leader helping children grow across all the developmental domains in all age groups, while assisting students gain competencies towards childcare qualifications. Leonie is delighted to be associated with distance education leader Open Colleges and shares our commitment to achieving great outcomes for students.

No Jobs found for this Course.

Available payment options

Pay Just $52.71 per week with a $100.00 deposit
or
Pay in full $2,104.00 and save $526.00
Fortnightly and monthly payment plans are also available through EduPay. Click Enrol Now and choose a payment plan or call a Course and Careers advisor on 1300 853 033 for more details. (Prices shown are for the online study option only. A surcharge is applicable for the print study option).
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Government Funding

In some instances, students may be eligible for Austudy, Centrelink or other government-funded programs to help with study. Please check with Centrelink regarding eligibility, or contact a course and careers advisor on 1300 853 033.

Work Placement

Why is a Work Placement Required?

This course includes 120 hours of work placement. Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Open Colleges Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Open Colleges will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Open Colleges will check the suitability of this arrangement.

Open Colleges will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Open Colleges is not permitted to issue the qualification.

You will need to complete this part of your studies in an Australian workplace.

Insurance

Open Colleges is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course.

Please note that this policy does not provide professional indemnity coverage.

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