Employment Outlook

Front of House Manager

A Front of House Manager is accountable for maintaining a professional work environment, staff supervision and administrative support as and when required.

 

Average wage for

Employment Levels

Around 8,200 people are currently employed as Front of House Managers in Australia. This is set to increase slightly to 9,000 people by 2019, according to the Department of Employment.

Employment by State

36.7% of all Front of House Managers are employed in NSW. The area with the lowest number of Front of House Managers is ACT, with only 0%.

Gender Split

This is a very female dominated industry with 43.1% of Front of House Managers being male and 56.8% female.

Age Brackets

The most popular age for people working as Front of House Managers is 45-54 years old, with 30.7%. A small percentage (7.4%) of people get into this career path younger, aged 25-34. There is also a number of people who enjoy a career as Front of House Managers, with 13.9% aged 60-64.

Hours Worked

Front of House Managers work an average of 51.4 hours a week which is 10.5 hours higher than the average for all occupations.

Education Level

The majority of workers employed in this profession have a Year 10 qualification. 26.1% of Front of House Managers have a qualification that is Certificate III or higher while 57.3% have a qualification that is Year 12 or lower.

Front of House Manager Duties & Tasks

  • Managing and training front of house staff
  • Ensure front of house staff provide high levels of service and meet company objectives
  • Dealing with customers including handling complaints and grievances
  • Liaising with other staff departments and maintaining records
  • Organising staff to complete company tasks including work timetables

 

 

*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only. 

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