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Course: Business (Medical Receptionist)

Developed for those aspiring to work as a medical receptionist, or who wish to update their professional skills, this course equips students with both general and specialised knowledge.

Students who enrol in this course will study nationally recognised competencies from the BSB07 Business Services Training Package and FNS04 Financial Training Services Package relating to workplace communication, customer service principles, financial record-keeping and more. The course also incorporates a specialist module on medical terminology relating to human anatomy and a mandatory work placement. Students who successfully complete the course will gain a Statement of Attainment.

Included materials

Medical dictionary
Medical terminology CD-ROM

Valued at over $120!

Course Number	D0004
Course Fees From	View our payment options

Delivery mode:	Print or online
Course duration:	Max 18 months
Assessments:	8 written assessments, 4 workplace assessments
Qualification:	Statement of Attainment
Nationally Recognised	Yes
Government Funding	No

Career One jobs for:
General/Other: Health, Medical & Pharmaceutical	312

ID	Subject expand all

BSBCMM201A	Communicate in the workplace Gather, convey and receive information and ideas Complete workplace documentation and correspondence Communicate in a way that responds positively to individual differences
BSBINM201A	Process and maintain workplace information Collect information Process workplace information Maintain information systems
BSBCUS201A	Deliver a service to customers Establish contact with customers Identify customer needs Deliver a service to customers Process customer feedback
FNSICGEN305A	Maintain daily financial/business records Process financial forms and applications Prepare and process banking documents and petty cash documents Process petty cash transactions Prepare and process invoices for payment to creditors and for debtors
BSBINM202A	Handle mail Receive and distribute incoming mail Collect and despatch outgoing mail Organise urgent and same day deliveries
Additional subject	Medical terminology Words, roots, prefixes, suffixes and combinations Anatomical basics The skin The musculoskeletal system The gastrointestinal system The respiratory system The cardiovascular blood and lymphatic system The urinary system oncology and radiotherapy The reproductive system, breasts and obstetrics The neurological system, psychology and pharmacology The endocrine metabolic optic and auditory system

Entry requirements

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Minimum age

Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian.

Computer requirements

Students will need access to a computer and the internet. For students who do not have access to either a computer or the internet please contact a student support officer to discuss alternative methods of communication.

Minimum specifications for the computer are:

Microsoft Office 2003 or equivalent, and
Microsoft Windows 98, or
Mac OS X, and
CD-ROM drive.

Students will also need access to a printer and the following applications:

Adobe Acrobat Reader and
Macromedia Flash player.

English language requirements

If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:

Evidence	Example
IELTS	Overall score of 5.5
TOEFL	530 (paper), 197 (computer) or 71 (internet)
12 months in English-speaking employment	Testimonial, statutory declaration

Additional requirements

In order to complete the mandatory work placement for this course you will need to be able to meet the physical requirements of workplace performance such as manual handling and lifting.

Students who successfully complete the Business (Medical Receptionist) course may be eligible for credit towards:

Certificate II in Business BSB20107 [5 credits]
Certificate III in Business BSB30107 [2 credits]

Lynda Brozic

Lynda Brozic has been tutoring our Legal Secretary and Medical Receptionist courses for over 10 years. She has also taught Business Services course at a TAFE level for more than a decade.

Her qualifications include a Certificate IV in Assessment & Workplace Training, an Advanced Diploma in Human Resource Management and an Advanced Certificate in Personnel Management.

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Available payment options

Pay Just $45.56 per week with a $100.00 deposit

Pay in full $1,392.00 and save $348.00

Fortnightly and monthly payment plans are also available through EduPay. Click Enrol Now and choose a payment plan or call a Course and Careers advisor on 1300 853 033 for more details. (Prices shown are for the online study option only. A surcharge is applicable for the print study option).

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Work Placement

Why is a Work Placement Required?

This course includes 40 hours of work placement. Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Open Colleges Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Open Colleges will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Open Colleges will check the suitability of this arrangement.

Open Colleges will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Open Colleges is not permitted to issue the qualification.

You will need to complete this part of your studies in an Australian workplace.

Insurance

Open Colleges is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course.

Please note that this policy does not provide professional indemnity coverage.

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Student Testimonial

"The online alternative not only allows me to work when it suits me but I also think this approach promotes the discipline that's important in a professional career."
- Dioscora A