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Course: Certificate II in Retail SIR20207 (with Food Safety Certificate)

Take your first step in what could prove an exciting and rewarding retail career with Australia's only nationally recognised retail qualification that incorporates food safety supervisor certification at no extra cost.

This distance education course also makes an excellent choice if you already work in retail and wish to formalise your experience - particularly if you are working in a food service or fast food outlet and are keen to get ahead. You will be professionally trained in a range of general retail functions, including customer service, sales and stock control. In addition, you will acquire skills and knowledge specific to fast food retailing and food safety practices. You will receive your Food Safety Certificate as soon as you complete the requirements for this unit. As most food retailers in NSW, Victoria and Queensland are now required to have at least one food safety supervisor on staff, this additional certificate could give you a distinct advantage in the job market.

The quality of the course is matched by its flexibility. Start anytime, study at your own pace either online or by correspondence and complete your Certificate II in Retail SIR20207 in as little as six months. You'll have access to an expert trainer throughout your studies, as well as the support and resources of the OpenSpace online learning community. A work placement will assist you to become job-ready by building your skills in a real-world retail setting.

Potential careers:

Fast food, food retail or supermarket sales/customer service
Sales assistant
Food safety supervisor
Self-employed retail food business manager
Checkout operator

Included materials

First Steps in a Retail Career textbook

Valued at $50!

Extras

Food Safety Certificate

Valued at $30!

Course Number	A0009
Course Fees From	$45.00 per week View our payment options

Delivery mode:	Print or online
Course duration:	Max 18 months
Assessments:	Written and workplace assessments
Qualification:	Certificate II
Nationally Recognised	Yes
Government Funding	Yes

Career One jobs for:
Counter Sales & Cashier	213
General/Other: Retail	357

ID	Subject expand all

SIRRFSA001A	Apply retail food safety practices Apply personal hygiene and sanitation Identify food safety program Store and handle food products hygienically Clean work area and equipment Monitor food safety Contribute to continuous improvement
SIRRRPK003A	Advise on fast food products Identify product range and develop product knowledge Recommend fast food products Advise on fast food services
SIRRMER003A	Prepare and display fast food items Prepare fast food items Present food items Prepare display labels and tickets Place, arrange and display price labels and tickets Maintain food displays Protect food items
SIRXCLM001A	Organise and maintain work areas Organise work area Clean work area
SIRXIND001A	Work effectively in a retail environment Act responsibly Act in a non-discriminatory manner Develop retail industry knowledge Maintain personal presentation Follow routine instructions
SIRXOHS001A	Apply safe working practices Observe basic safety procedures Observe basic emergency procedures
SIRXINV001A	Perform stock control procedures Receive and process incoming goods Rotate stock
SIRXRSK001A	Minimise theft Apply routine store security Minimise theft
SIRXCCS001A	Apply point-of-sale handling procedures Operate point-of-sale equipment Use numbers in the workplace Perform point-of-sale transactions Complete sales Wrap and pack goods
SIRXCCS002A	Interact with customers Deliver service to customers Respond to customer complaints Receive and process sales orders Identify special customer requirements
SIRXCOM001A	Communicate in the workplace Establish contact with customers Process information Communicate with customers and colleagues from diverse backgrounds Work in a team Read and interpret retail documents
SIRXICT001A	Operate retail technology Maintain retail equipment Apply keyboard skills Operate data entry equipment
SIRXFIN001A	Balance point-of-sale terminal Remove takings from register or terminal Reconcile takings
SIRXSLS001A	Sell products and services Apply product knowledge Approach customer Gather information Sell benefits Overcome objections Close sale Maximise sales opportunities

Entry requirements

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Minimum age

Minimum age of 14 years. If you are under 18 your application must be signed by a parent or guardian.

Computer requirements

Students will need access to a computer and the internet. For students who do not have access to either a computer or the internet please contact a student support officer to discuss alternative methods of communication.

Minimum specifications for the computer are:

Microsoft Office 2003 or equivalent, and
Microsoft Windows 98, or
Mac OS X, and
CD-ROM drive.

Students will also need access to a printer and the following applications:

Adobe Acrobat Reader and
Macromedia Flash player.

English language requirements

If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:

Evidence	Example
IELTS	Overall score of 5.5
TOEFL	530 (paper), 197 (computer) or 71 (internet)
12 months in English-speaking employment	Testimonial, statutory declaration

Workplace requirements

Students are required to complete a minimum of 35 hours in an appropriate setting and demonstrate their skills in the workplace according to the units of competency they are studying. For students currently employed in retail, no work placement is required.

Additional requirements

In order to complete the mandatory work placement for this course you will need to be able to meet the physical requirements of workplace performance such as manual handling and lifting.

Upon completion of this course, you will have developed a better understanding of the subject area and be able to put your new skills into practice.

Venise Damaskos

Venise Damaskos has gained a vast amount of experience in the retail, business administration and teaching fields over the past 20 years.

She has worked for high profile retailers including Grace Bros, Norman Ross and World 4 Kids, and developed her teaching skills as a TAFE teacher and a workplace trainer and assessor for the Macarthur Retail and Business Training Service.

She holds a Certificate IV in Business Administration, as well as a Certificate IV in Retail Management and a Certificate IV in Assessment & Workplace Training.

No Jobs found for this Course.

Available payment options

Pay Just $45.00 per week with a $100.00 deposit

Pay in full $1,664.00 and save $416.00

Fortnightly and monthly payment plans are also available through EduPay. Click Enrol Now and choose a payment plan or call a Course and Careers advisor on 1300 853 033 for more details. (Prices shown are for the online study option only. A surcharge is applicable for the print study option).

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Government Funding

In some instances, students may be eligible for Austudy, Centrelink or other government-funded programs to help with study. Please check with Centrelink regarding eligibility, or contact a course and careers advisor on 1300 853 033.

Work Placement

Why is a Work Placement Required?

This course includes 70 hours of work placement. Work placement is required to ensure that the student is able to demonstrate and apply what he or she has learnt in an industry context.

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must

Workplace assessments and training must be undertaken in workplace organisations that are suitable for the course. The student must be under the direction of an appropriately qualified and experienced supervisor. The workplace assessments will be conducted by Open Colleges Workplace Assessors, who will contact both the workplace organisation and the student to arrange mutually convenient times to conduct the workplace assessments.

Open Colleges will assist students to identify work placement opportunities in an appropriate organisation however, it is the responsibility of the student to find and complete the work placement. In the event that the student has previously arranged a work placement Open Colleges will check the suitability of this arrangement.

Open Colleges will make reasonable efforts to organise for assessment to be conducted in the workplace however, the student may be required to attend assessment events at other locations. If the student does not complete a mandatory work placement within the duration of the course Open Colleges is not permitted to issue the qualification.

You will need to complete this part of your studies in an Australian workplace.

Insurance

Open Colleges is pleased to offer our students insurance cover for any mandatory work placement they undertake as part of their course.

Please note that this policy does not provide professional indemnity coverage.

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Student Testimonials

"I would recommend Cengage Education to friends who want to study at a steady pace and at times suited to their lifestyle. My assignments were always returned promptly and there was good feedback from my tutor. It gave me confidence to return to the workforce after eight years and helped me achieve my goal of employment."
- Claire S